We offer a range of free sending options to help you send your order to us quickly and conveniently.
The available options will depend on the contents and value of your order, and you'll be shown the eligible sending methods during checkout.
Do I have to pay for postage?
No. Our standard sending methods are completely free to use.
Depending on your order, you'll be able to send your items using:
- Royal Mail
- Evri
- Eligible courier collection services
Sending with Royal Mail
Royal Mail allows you to send your parcel through participating Post Office branches using the QR code provided in your order confirmation email and Pack & Send Guide.
There's no need to print a postage label when using a Royal Mail QR code. Simply present the QR code at the Post Office and they'll print the label for you.
Sending with Evri
If your order is eligible for Evri, you can arrange for your parcel to be collected from your chosen address.
Evri labels must be printed before collection. If you don't have access to a printer, you may wish to use a printer available through friends, family or a local library.
Can I use Royal Mail Special Delivery?
Yes.
If you'd like additional insurance cover, you can choose to send your parcel using Royal Mail Special Delivery at your own expense.
Your Pack & Send Guide includes a label containing the address of our processing centre. Attach this label to your parcel and ask the Post Office to send it using Special Delivery.
Do not use the address shown on our pre-paid Royal Mail labels when sending an item via Special Delivery, as those labels are linked to a Royal Mail processing facility.
If you choose to use Special Delivery, the parcel will be insured by Royal Mail rather than musicMagpie. Any loss or damage claims would need to be raised directly with Royal Mail.
I don't have a printer
If you're using Royal Mail, you can take advantage of our printer-free QR code option.
If you've selected Evri, you'll need access to a printer to print your collection label.
If you'd prefer to use a different sending method, please contact our Customer Service team.