We want to make your shopping experience as enjoyable and rewarding as possible, and that includes applying promo and discount codes to save on your order! However, it’s important to ensure that your order meets the necessary criteria for these codes to work. Each promo or discount code comes with its own set of terms and conditions that you can review before applying.
Things to Check Before Applying Your Promo or Discount Code:
- Order Value & Promotion Terms:
- Does your order total meet the minimum requirement for the promotion? Many promo and discount codes only apply to orders over a certain value, so make sure your subtotal meets the required threshold.
- Eligible Items:
- Are the items in your basket eligible for the discount or promo code? Some codes apply only to specific products, categories, or brands. Be sure your selected items qualify for the offer.
- Single Promo or Discount Code Usage:
- Are you using more than one code? Typically, most promo and discount codes cannot be combined. If you’re trying to use multiple codes, only the first eligible one will apply, so make sure to apply the best one.
- Expiration Date:
- Has your promo or discount code expired? Some codes have a limited time frame for use, so be sure to check the expiration date to ensure it’s still valid.
- Discount Code Type:
- Is the discount code for a fixed amount off or a percentage off? Ensure you're clear about the type of offer you're using and whether any additional conditions apply.
What to Do If Your Promo or Discount Code Isn’t Working:
- Review the details: Double-check the terms and conditions for your promo or discount code to confirm your eligibility and ensure you’re meeting all the requirements.
- Check your order: Verify that the order value, items, and shipping methods meet the promotion’s requirements.
Still Having Trouble? We’re Here to Help!
If you’ve confirmed that your order should be eligible for the promo or discount code but it still isn’t working, don’t worry! Our customer support team is ready to assist you. Please contact us directly, and we’ll guide you through the next steps or help resolve the issue as quickly as possible.
We want you to have a seamless experience, from applying your codes to receiving your order. Your satisfaction is our priority!