Before creating your order, it's important to identify the correct model of your Apple device. Selecting the wrong model may result in an incorrect valuation and could lead to a revised offer during the assessment process.
How do I identify my iPhone or iPad model?
Using Settings:
- Open Settings
- Select General
- Select About
- Locate the Model Name field
The Model Name will show the exact model you're using.
Using the Model Number:
If you're unsure, you can also use the Model Number found in the About section of your device settings. Compare this with Apple's model information to identify your device accurately.
Dedicated Apple Support pages:
Why is identifying the correct model important?
The value of your device depends on the exact model selected during the valuation process.
Choosing the correct model helps ensure:
- An accurate valuation
- A smoother assessment process
- Fewer delays caused by revised offers