Before creating your order, it's important to identify the correct model of your Apple device. Selecting the wrong model may result in an incorrect valuation and could lead to a revised offer during the assessment process.
How do I identify my iPhone model?
Using Settings
- Open Settings.
- Select General.
- Select About.
- Locate the Model Name field.
The Model Name will show the exact iPhone model you're using.
Using the Model Number
If you're unsure, you can also use the Model Number found in the About section of your device settings. Compare this with Apple's model information to identify your device accurately.
How do I identify my iPad model?
Using Settings
- Open Settings.
- Select General.
- Select About.
- Locate the Model Name field.
The Model Name will display the exact iPad model.
Using the Model Number
You can also identify your iPad using the Model Number shown in the About section. This can be matched against Apple's model listings if required.
Why is identifying the correct model important?
The value of your device depends on the exact model selected during the valuation process.
Choosing the correct model helps ensure:
- An accurate valuation.
- A smoother assessment process.
- Fewer delays caused by revised offers.
Need help?
If you're having trouble identifying your iPhone or iPad model, please contact us before creating your order and we'll be happy to help.