If the option is not visible when you attempt to sell your device, it may be because your item does not meet the necessary criteria for this particular selling option.
- You must be within a 10 mile radius - this geographical limitation helps streamline the transaction process, making it more efficient for both the seller and the buyer.
- Not all Timpson Stores offer the trade-in service. To check which stores are eligible visit the Timpson store locator. https://www.musicmagpie.co.uk/timpson
- At the moment, we can only accept specific models and devices so it may be that we don't accept the device in person as additional testing needs to be carried out.
- Condition of the device - for the same reason above.
- The number of items in the order - we can only accept single tech items.
- The payment method selected must not be for a charity payment. This restriction ensures that all transactions are straightforward and meet our standard payment protocols.
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All orders must be placed within the United Kingdom.