How do I update my bank details?

You can update the bank details saved to your musicMagpie account at any time through My Account.


Update your bank details

  1. Sign in to My Account.
  2. Select My Account from the top-right corner of the screen.
  3. Select Payment Details.
  4. Enter your new bank details.
  5. Choose whether you'd like to apply the new details to all active orders.
  6. Select Save Details.

Can I update the payment details for an existing order?

Yes. If your order is still active, you can update the payment details associated with that order. 

When updating your bank details, you'll have the option to apply the changes to your active orders.

Updating your account details won't affect orders that have already been completed.


My payment has failed. How do I update my bank details?

If you've received a payment confirmation email but the funds haven't arrived, your bank details may be incorrect or out of date.

To update the bank details for a specific order:

  1. Sign in to My Account.
  2. Open My Selling Orders.
  3. Select the order affected by the failed payment.
  4. Locate the Payment Details section.
  5. Select Edit.
  6. Update your bank details and save your changes.
  7. If you'd like to update multiple unpaid orders, select Set Bank Details on all unpaid orders before saving.

We're unable to accept responsibility for failed payments caused by incorrect bank details entered on your account. Please make sure all payment information is accurate before saving your changes.


Need help?

If you're having trouble updating your bank details or need assistance with a failed payment, please contact us and we'll be happy to help.

 

Have more questions? Contact Us