If you've chosen to drop off your order at a DPD Drop Off shop, it will be with us in 3-4 working days. Please allow a maximum of 7 working days for your order to arrive to account for any potential delays that may occur during the delivery process.
You'll receipt a receipt with a DPD tracking number once you've dropped your order off. Keep this safe as it acts as your insurance.
You can track the progress of your order here.
If your order hasn't arrived within 7 working days then it may be lost in transit. Please contact us within 28 days with your tracking information and order number so we can chase this up for you.
For more information about claims, please click here.