Please note: Your order may take longer to process than usual due to high demand on our delivery partners and social distancing measures at our warehouse. Our customer service team is also extremely busy, so we recommend checking out our FAQs if you have a query.

Do I have to pay for postage when sending my order?

All of our send options are completely FREE and fully insured!

When completing your order, you'll be offered the relevant option based on the contents of your order.

Royal Mail: send from over 11,500 Post Office branches. Find your nearest one here.

Parcelshop (Hermes): usually within a mile of your house and are also open weekends and evenings! Find your nearest one here.

Courier (Hermes): Pick a date that suits you and have your order collected from your door. You can also choose the "leave safe" option so you don't even need to be at home!


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