Removing your iCloud account is quick and easy. It can be done either directly from your device or from the iCloud website.
We have a helpful web page dedicated to iOS security software removal, so if you're having trouble removing your account, you can click here to find out everything you need to know.
It's really important to remember to remove your iCloud account from your device before sending it into us, otherwise we won't be able to process your order and your payment will be delayed.
Should we receive a device that is still iOS locked, we'll send you an email asking you to remove this remotely.
We've also got a handy little video you can watch as well!