Please note: Your order may take longer to process than usual due to high demand on our delivery partners and social distancing measures at our warehouse. Our customer service team is also extremely busy, so we recommend checking out our FAQs if you have a query.

I can't find my device on your website. Can I still send it in?

What we're currently accepting is listed on our website. You can either type in the make of the device or use the drop down menu.

If your device isn't listed, we aren't accepting it at the moment.

If you've sent in a Tech or Media item that we aren't currently accepting, this would qualify as an automatic fail in our quality assessment guidelines. In this case, we'll recycle the item responsibly and won't be able to return it.

For more information, please consult our Terms and Conditions.

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