If you haven't completed your order yet, you can simply remove the items you no longer wish to sell from your basket before placing the order.
I've already completed my order
That's okay. You can still send the items you do want to sell.
When we receive your parcel, we'll identify any items that are missing from the order and contact you by email to confirm whether they were intentionally omitted.
Once we've received your confirmation, we'll update the order accordingly and continue processing the items you sent.
Will this affect my payment?
Your payment will be based on the items we receive and successfully process as part of your order.
Any items you decide to keep simply won't be included in the final order valuation.
Need help?
If you're unsure whether to amend or recreate your order, please contact us and we'll be happy to help.