Please note: Your order may take longer to process than usual due to high demand on our delivery partners and social distancing measures at our warehouse. Our customer service team is also extremely busy, so we recommend checking out our FAQs if you have a query.

I've decided to keep some of the items from my order. What do I do?

If the order hasn't been completed yet, you can remove the items from your basket. 

Don't worry if you've completed the order - you can still send your order in without the items.

Once we've received your order, we'll email you and let you know that some items are missing. You'll just need to confirm whether or not they've been sent so we can complete your order and payment.

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