Please note: Your order may take longer to process than usual due to high demand on our delivery partners and social distancing measures at our warehouse. Our customer service team is also extremely busy, so we recommend checking out our FAQs if you have a query.

I haven't been receiving any automated updates.

During the selling process, our system will automatically generate some emails so you know where your order is up to.

To ensure that you don't miss any communication from us, please check your spam and junk folders if they haven't appeared in your usual inbox, and "allow us" or "mark as safe" for the future.

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