We can only accept items with a valid barcode or ISBN that matches our database.
If an item doesn't have a valid barcode or ISBN, unfortunately we won't be able to process it.
How can I check if my item is eligible?
Before sending your item, enter or scan the barcode or ISBN using our website or app.
If the barcode or ISBN is recognised, you'll be able to add the item to your order.
Why do you need a barcode or ISBN?
We use the barcode or ISBN to:
- Identify the correct item
- Match it against our database
- Apply the correct valuation
Without a valid barcode or ISBN, we're unable to verify or process the item.
Before sending in your items, please make sure all have a scannable barcode or ISBN. This helps avoid delays and prevents items from being rejected during processing.