Please note: Your order may take longer to process than usual due to high demand on our delivery partners and social distancing measures at our warehouse. Our customer service team is also extremely busy, so we recommend checking out our FAQs if you have a query.

How long will it take to get paid via bank transfer?

Once we've made payment to your bank account, your payment will clear in your account the next working day (provided your order reaches us before 2pm*).

If your order reaches us after 2pm, we'll send your payment the next working day. The funds will clear in your account the following working day.

We'll send you an email to let you know once your payment is on its way!

*Monday to Friday, excluding public holidays.

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