Please note: Your order may take longer to process than usual due to high demand on our delivery partners and social distancing measures at our warehouse. Our customer service team is also extremely busy, so we recommend checking out our FAQs if you have a query.

How can I get an additional Royal Mail QR code?

You can obtain another QR code from your account. Log in to My Account, go to "orders" and click on "request an additional QR code". Another code will be sent to your email address.

You can only request one additional QR code per order.

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