Any orders sent through Royal Mail should arrive with us within 2-3 working days. Please allow a maximum of 7 working days for your order to arrive to account for any potential delays that may occur during the delivery process.
After dropping your order off at your nearest Post Office, you'll be given a receipt which contains your tracking number. Keep this safe as it acts as your insurance.
You can track the progress of your order here.
If your order hasn't arrived within 7 working days then it may be lost in transit. Please contact us within 28 days of sending your order including your tracking information and order number so we can chase this up for you.
For more information about claims, please click here.