Can I use the same label more than once?

No. Each parcel you send must have its own unique postage label and tracking reference.

This is important for tracking and insurance purposes, as every parcel needs to be linked to an individual tracking number.

If you're sending multiple parcels, please make sure that each parcel has the correct label attached before sending.


How do I get additional labels?

You can request additional labels through My Account:

  1. Sign in to My Account.
  2. Open the relevant order.
  3. Select Print More Labels.

Need help?

If you're unsure which label should be attached to a parcel, please contact us and we'll be happy to help.

 

 
Have more questions? Contact Us