Can I use the same postage label more than once?

No, each parcel/box you send must have its own unique postage label and tracking reference.

This is important for tracking and insurance purposes, as every parcel needs to be linked to an individual tracking number.

If you're sending multiple parcels, please make sure that each parcel has the correct label attached before sending.


How do I get another postage label?

If you need another postage label, you can request one through My Account:

  1. Sign in to My Account
  2. Open the relevant order
  3. Select Print More Labels

Sending with Royal Mail?

You can only request one additional QR code per Royal Mail order through My Account.

If you need further assistance, please contact us and we'll be happy to help.

Have more questions? Contact Us