Please note: Your order may take longer to process than usual due to high demand on our delivery partners and social distancing measures at our warehouse. Our customer service team is also extremely busy, so we recommend checking out our FAQs if you have a query.

How long does it take to have my item returned?

If you choose to reject our revised offer, we'll return your item completely free of charge via Royal Mail.

Once the offer has been declined, your device will be dispatched the next working day. You should receive it back within 2-3 working days of dispatch.

We'll email you with your Royal Mail tracking number once your device has been successfully dispatched.

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