If you've accidentally sent us the wrong device, please contact us as soon as possible.
What happens next?
If we're currently buying the device you've sent, we'll assess it and send you an updated offer by email.
You'll then be able to review the offer and decide whether you'd like to continue with the sale.
Can I reject the offer?
Yes.
If you don't want to sell the device after receiving the updated offer, you can decline it.
If you decline the offer, we'll return the device to you free of charge.