How can I check on the status of my order?

Any orders sent with Royal Mail, ASDA, or Hermes (Courier collection or Parcelshop) can take 3-5 working days to arrive with us.

We ask to allow a minimum of 7 working days for your order to arrive to account for any potential delays that may occur during the delivery process.

As soon as we receive it, we'll let you know by email!

Once your order has been sent, you'll be given a card or receipt which contains your tracking information. Keep this safe as it acts as your insurance.

If you've sent your order with Royal Mail, you can track its current status here.

If you've sent your order with Hermes, you can track its current status here.

If you've sent your order with ASDA, you can track its current status here.

You can also see the status of your order in My Account

 

Have more questions? Contact Us