Can I change my collection date?

If you're not going to be available for your original collection date, you can reschedule the collection to take place at a more convenient time from My Account.

Find the order number and click on "re-book a courier". You'll then be given the list of available dates to choose from. 

If you'd like to arrange for the collection to take place at a different address, click "edit" next to your original collection address and fill in the new collection address details.

Once you've finished changing your collection preferences, click "submit" and a pop up window will confirm that your collection details have been successfully updated.

 

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