https://help.musicmagpie.co.uk/hc/en-gb 2026-03-25T15:25:52Z https://help.musicmagpie.co.uk/hc/en-gb/articles/360009995240-How-do-I-send-my-order-with-a-Royal-Mail-QR-code 2025-12-09T16:20:53Z https://help.musicmagpie.co.uk/hc/en-gb/articles/360009995280-Do-you-still-offer-a-courier-service-to-collect-my-order 2025-03-18T14:11:50Z https://help.musicmagpie.co.uk/hc/en-gb/articles/360010012020-I-haven-t-received-my-Royal-Mail-QR-code-What-should-I-do 2025-03-14T16:03:47Z https://help.musicmagpie.co.uk/hc/en-gb/articles/360010023760-How-should-I-package-Tech 2025-03-18T11:54:25Z https://help.musicmagpie.co.uk/hc/en-gb/articles/360010027620-How-do-I-get-another-postage-label 2025-12-09T16:29:03Z https://help.musicmagpie.co.uk/hc/en-gb/articles/360010027700-Can-I-pack-multiple-orders-into-one-box 2025-03-14T16:04:23Z https://help.musicmagpie.co.uk/hc/en-gb/articles/360010028040-Do-I-have-to-pay-for-postage-when-sending-my-order 2025-03-14T15:40:32Z https://help.musicmagpie.co.uk/hc/en-gb/articles/360010029600-How-do-I-remove-an-iCloud-account-from-my-device 2025-03-14T15:47:19Z https://help.musicmagpie.co.uk/hc/en-gb/articles/360010031100-How-do-I-find-out-how-much-my-device-is-worth 2025-03-14T15:28:36Z https://help.musicmagpie.co.uk/hc/en-gb/articles/360010031180-My-item-has-been-regraded-Why-is-this 2025-03-14T15:57:33Z https://help.musicmagpie.co.uk/hc/en-gb/articles/360010031680-I-have-declined-the-revised-offer-What-happens-now 2025-03-18T11:49:23Z https://help.musicmagpie.co.uk/hc/en-gb/articles/360010033020-I-can-t-find-my-device-on-your-website-Can-I-still-send-it-in 2025-03-18T14:50:46Z https://help.musicmagpie.co.uk/hc/en-gb/articles/360010033080-I-ve-accidentally-left-my-SIM-memory-card-in-my-device-Can-I-have-it-returned 2025-03-18T12:36:27Z https://help.musicmagpie.co.uk/hc/en-gb/articles/360010033240-What-condition-do-you-buy-Tech-in 2025-03-14T16:05:32Z https://help.musicmagpie.co.uk/hc/en-gb/articles/360010033360-Will-you-buy-my-device-if-it-s-scratched 2025-03-14T16:05:19Z https://help.musicmagpie.co.uk/hc/en-gb/articles/360010034680-I-ve-forgotten-my-password-What-can-I-do 2025-03-14T15:28:46Z https://help.musicmagpie.co.uk/hc/en-gb/articles/360010034900-Can-I-combine-my-saved-orders 2025-03-14T15:28:23Z https://help.musicmagpie.co.uk/hc/en-gb/articles/360010055840-Can-I-cancel-my-order-and-have-the-items-returned 2025-03-14T15:00:56Z https://help.musicmagpie.co.uk/hc/en-gb/articles/360010055880-I-ve-decided-to-keep-some-of-the-items-from-my-order-What-do-I-do 2025-03-18T16:19:10Z https://help.musicmagpie.co.uk/hc/en-gb/articles/360010056440-What-goods-do-musicMagpie-accept 2025-12-09T16:20:32Z https://help.musicmagpie.co.uk/hc/en-gb/articles/360010068520-The-item-I-m-trying-to-sell-doesn-t-have-a-barcode-How-can-I-sell-it 2025-03-17T16:02:25Z https://help.musicmagpie.co.uk/hc/en-gb/articles/360010068780-How-do-I-know-if-my-Media-items-have-passed-their-quality-assessment-What-happens-to-those-that-don-t 2025-03-18T14:46:19Z https://help.musicmagpie.co.uk/hc/en-gb/articles/360010080640-How-does-Refer-A-Friend-work 2025-03-14T15:51:12Z https://help.musicmagpie.co.uk/hc/en-gb/articles/360010080760-How-does-Student-Discount-work 2026-03-17T07:33:01Z https://help.musicmagpie.co.uk/hc/en-gb/articles/360010083879-What-time-will-the-Evri-arrive-to-collect-my-items 2025-03-18T14:14:51Z https://help.musicmagpie.co.uk/hc/en-gb/articles/360010097259-How-can-I-get-an-additional-Royal-Mail-QR-code 2025-03-14T15:41:28Z https://help.musicmagpie.co.uk/hc/en-gb/articles/360010108699-Is-there-a-limit-on-the-amount-of-items-I-can-send-per-box 2025-03-18T13:47:14Z https://help.musicmagpie.co.uk/hc/en-gb/articles/360010109059-The-courier-didn-t-arrive-What-can-I-do 2025-03-14T15:39:47Z https://help.musicmagpie.co.uk/hc/en-gb/articles/360010109479-The-Post-Office-can-t-scan-my-QR-code-who-do-I-contact 2025-03-14T16:06:03Z https://help.musicmagpie.co.uk/hc/en-gb/articles/360010110079-How-should-I-package-Media 2025-03-14T15:43:44Z https://help.musicmagpie.co.uk/hc/en-gb/articles/360010110359-I-d-like-to-change-my-sending-method-How-do-I-do-this 2025-03-14T16:02:44Z https://help.musicmagpie.co.uk/hc/en-gb/articles/360010113139-Are-my-items-insured-on-their-way-to-you 2025-03-14T15:34:08Z https://help.musicmagpie.co.uk/hc/en-gb/articles/360010113159-Can-I-send-my-order-using-Special-Delivery 2025-03-14T15:28:00Z https://help.musicmagpie.co.uk/hc/en-gb/articles/360010113359-Can-I-use-the-same-label-more-than-once 2025-03-14T15:43:31Z https://help.musicmagpie.co.uk/hc/en-gb/articles/360010114039-I-don-t-have-a-printer-What-should-I-do 2025-03-17T15:57:00Z https://help.musicmagpie.co.uk/hc/en-gb/articles/360010115619-How-do-I-check-if-my-iOS-device-is-activation-locked 2025-03-18T14:54:21Z https://help.musicmagpie.co.uk/hc/en-gb/articles/360010116959-I-want-to-accept-or-decline-your-revised-offer-How-do-I-do-this 2025-03-14T15:40:13Z https://help.musicmagpie.co.uk/hc/en-gb/articles/360010117679-I-have-declined-the-revised-offer-When-will-I-be-paid-for-the-other-items-in-my-order 2025-03-18T15:50:40Z https://help.musicmagpie.co.uk/hc/en-gb/articles/360010118219-Do-you-accept-stolen-phones 2025-03-14T15:42:58Z https://help.musicmagpie.co.uk/hc/en-gb/articles/360010118499-Do-I-need-to-send-the-charger-or-accessories-with-my-Tech 2025-03-18T16:28:59Z https://help.musicmagpie.co.uk/hc/en-gb/articles/360010119039-What-happens-to-my-Tech-when-you-ve-received-it 2025-10-28T16:37:10Z https://help.musicmagpie.co.uk/hc/en-gb/articles/360010119059-Can-I-sell-more-than-one-of-the-same-device-under-one-order 2025-03-14T16:04:12Z https://help.musicmagpie.co.uk/hc/en-gb/articles/360010119079-I-ve-sent-the-wrong-device-What-do-I-do 2025-03-17T16:45:11Z https://help.musicmagpie.co.uk/hc/en-gb/articles/360010119099-Do-you-accept-phones-that-are-locked-to-a-network 2025-03-14T15:29:08Z https://help.musicmagpie.co.uk/hc/en-gb/articles/360010119379-Will-you-buy-my-device-if-it-s-cracked 2025-03-18T10:57:37Z https://help.musicmagpie.co.uk/hc/en-gb/articles/360010119559-How-do-I-remove-a-Samsung-account-from-my-device 2025-03-14T16:08:09Z https://help.musicmagpie.co.uk/hc/en-gb/articles/360010120759-How-long-will-saved-orders-stay-in-my-account-for 2025-03-18T12:21:28Z https://help.musicmagpie.co.uk/hc/en-gb/articles/360010142799-How-do-I-register-for-a-musicMagpie-account 2025-12-09T16:31:23Z https://help.musicmagpie.co.uk/hc/en-gb/articles/360010142839-How-do-I-sign-in 2025-03-18T12:53:14Z https://help.musicmagpie.co.uk/hc/en-gb/articles/360010143059-How-can-I-view-my-order-history 2025-03-18T16:14:33Z https://help.musicmagpie.co.uk/hc/en-gb/articles/360010143119-Order-Confirmation 2025-03-14T15:31:15Z https://help.musicmagpie.co.uk/hc/en-gb/articles/360010143299-How-can-I-change-the-email-address-registered-to-my-account 2025-03-14T16:07:42Z https://help.musicmagpie.co.uk/hc/en-gb/articles/360010143359-How-do-I-unsubscribe-from-marketing-emails 2025-03-18T16:07:12Z https://help.musicmagpie.co.uk/hc/en-gb/articles/360010144159-Where-can-I-see-any-changes-to-my-order 2025-03-14T16:03:07Z https://help.musicmagpie.co.uk/hc/en-gb/articles/360010144519-What-happens-to-rejected-Media-items 2025-03-14T16:06:24Z https://help.musicmagpie.co.uk/hc/en-gb/articles/360010145659-Is-the-price-quoted-the-value-I-will-get 2025-03-18T15:11:58Z https://help.musicmagpie.co.uk/hc/en-gb/articles/360010145939-In-what-condition-do-you-buy-books 2025-03-14T16:05:09Z https://help.musicmagpie.co.uk/hc/en-gb/articles/360010155759-In-what-condition-do-you-buy-CDs-DVDs-and-Games 2025-03-18T16:27:20Z https://help.musicmagpie.co.uk/hc/en-gb/articles/360010156939-Do-you-pay-more-for-items-that-have-never-been-opened-or-used 2025-03-14T15:43:58Z https://help.musicmagpie.co.uk/hc/en-gb/articles/360010157159-What-is-the-minimum-maximum-number-of-items-I-can-send-to-you 2025-03-14T16:06:35Z https://help.musicmagpie.co.uk/hc/en-gb/articles/360010157739-I-sent-in-additional-items-with-my-order-Will-I-receive-any-money-for-them 2025-03-17T15:58:35Z https://help.musicmagpie.co.uk/hc/en-gb/articles/360010170079-Can-I-use-musicMagpie-if-I-live-outside-of-the-UK 2025-03-14T15:00:30Z https://help.musicmagpie.co.uk/hc/en-gb/articles/360010428379-Can-I-change-my-collection-date 2025-03-14T15:40:58Z https://help.musicmagpie.co.uk/hc/en-gb/articles/360010825660-What-is-CheckMEND-and-how-can-it-affect-my-order 2025-03-14T15:50:58Z https://help.musicmagpie.co.uk/hc/en-gb/articles/360010847360-I-think-my-order-has-been-lost-in-transit-Can-you-file-a-claim 2025-03-14T15:34:46Z https://help.musicmagpie.co.uk/hc/en-gb/articles/360010864559-I-ve-accepted-your-revised-offer-by-mistake-Can-this-be-changed 2025-03-14T15:46:25Z https://help.musicmagpie.co.uk/hc/en-gb/articles/360011016720-Where-can-I-find-my-device-s-Serial-IMEI-number 2025-03-14T15:44:58Z https://help.musicmagpie.co.uk/hc/en-gb/articles/360011450999-Do-you-wipe-the-data-from-my-phone-when-you-receive-it 2025-03-14T16:07:25Z https://help.musicmagpie.co.uk/hc/en-gb/articles/360017428640-What-payment-method-can-I-choose-for-the-SMARTDrop-kiosk 2025-03-14T15:49:30Z https://help.musicmagpie.co.uk/hc/en-gb/articles/360017428820-Can-I-stop-using-the-SMARTDrop-kiosk-at-any-point 2025-03-14T16:04:51Z https://help.musicmagpie.co.uk/hc/en-gb/articles/360017430620-How-will-my-phone-be-quality-assessed-at-the-SMARTDrop-kiosk 2025-03-18T12:59:37Z https://help.musicmagpie.co.uk/hc/en-gb/articles/360017479979-How-can-I-use-the-SMARTDrop-Kiosk 2025-03-14T15:48:38Z https://help.musicmagpie.co.uk/hc/en-gb/articles/360017480299-What-devices-can-I-sell-at-your-SMARTDrop-kiosk 2025-03-14T15:59:13Z https://help.musicmagpie.co.uk/hc/en-gb/articles/360018496720-SMARTDrop-Kiosk-Help-and-Opening-times 2026-01-12T12:01:35Z https://help.musicmagpie.co.uk/hc/en-gb/articles/4402233068050-The-SMARTDrop-Kiosk-won-t-read-my-IMEI-number-What-can-I-do 2025-03-14T14:58:36Z https://help.musicmagpie.co.uk/hc/en-gb/articles/4404390270610-Information-Security 2025-03-14T15:28:11Z https://help.musicmagpie.co.uk/hc/en-gb/articles/4414585206162-Upgrade-the-smart-way 2025-03-18T15:41:37Z https://help.musicmagpie.co.uk/hc/en-gb/articles/10443633611410-Why-am-I-still-receiving-marketing-emails-after-unsubscribing 2025-03-14T16:08:26Z https://help.musicmagpie.co.uk/hc/en-gb/articles/10542154366866-I-ve-decided-to-keep-some-of-the-items-from-my-order-What-do-I-do 2025-03-14T16:05:54Z https://help.musicmagpie.co.uk/hc/en-gb/articles/10542617053330-What-payment-methods-do-you-offer 2025-03-14T15:50:14Z https://help.musicmagpie.co.uk/hc/en-gb/articles/13750222396690-What-is-a-QR-code 2025-03-18T14:24:29Z https://help.musicmagpie.co.uk/hc/en-gb/articles/13751662098706-How-long-does-the-process-take-to-sell-my-items-to-you 2025-03-14T15:31:28Z https://help.musicmagpie.co.uk/hc/en-gb/articles/13752002197522-How-old-do-you-have-to-be-to-create-an-account 2025-03-18T12:22:51Z https://help.musicmagpie.co.uk/hc/en-gb/articles/13752279318290-What-couriers-do-you-offer-for-free 2025-03-14T15:33:20Z https://help.musicmagpie.co.uk/hc/en-gb/articles/13804614194706-Why-isn-t-my-discount-promo-code-working 2025-03-14T15:30:13Z https://help.musicmagpie.co.uk/hc/en-gb/articles/13807029114642-How-do-I-update-my-delivery-address 2025-03-18T13:03:42Z https://help.musicmagpie.co.uk/hc/en-gb/articles/13807582379026-How-do-I-clear-all-the-data-from-my-Apple-device 2025-03-14T15:00:45Z https://help.musicmagpie.co.uk/hc/en-gb/articles/13903412001042-How-can-I-cancel-my-SMARTDrop-Kiosk-order 2025-03-17T15:52:29Z https://help.musicmagpie.co.uk/hc/en-gb/articles/13903618394514-Where-can-I-find-the-SMARTDrop-Kiosk 2025-03-14T15:59:49Z https://help.musicmagpie.co.uk/hc/en-gb/articles/13904461242642-The-SMARTDrop-Kiosk-is-not-working-as-expected-what-should-I-do 2025-03-17T15:49:05Z https://help.musicmagpie.co.uk/hc/en-gb/articles/13905402339986-What-is-excellent-condition 2025-03-14T14:53:39Z https://help.musicmagpie.co.uk/hc/en-gb/articles/13905442976402-What-is-good-condition 2025-03-14T15:47:49Z https://help.musicmagpie.co.uk/hc/en-gb/articles/13905539837074-What-is-poor-condition 2025-03-14T15:48:01Z https://help.musicmagpie.co.uk/hc/en-gb/articles/13905669988370-Do-you-buy-non-UK-models 2025-03-18T16:03:13Z https://help.musicmagpie.co.uk/hc/en-gb/articles/13905752553490-I-can-t-remove-the-iCloud-account-on-my-device-Will-you-still-buy-it 2025-03-18T16:00:44Z https://help.musicmagpie.co.uk/hc/en-gb/articles/13905822171410-I-can-t-remove-the-Google-Samsung-account-on-my-device-Will-you-still-buy-it 2025-03-18T15:57:40Z https://help.musicmagpie.co.uk/hc/en-gb/articles/13905988000530-I-haven-t-received-my-payment 2025-03-14T16:00:37Z https://help.musicmagpie.co.uk/hc/en-gb/articles/15556131120274-Why-do-we-regrade-items 2023-12-05T11:28:23Z https://help.musicmagpie.co.uk/hc/en-gb/articles/17058428167570-How-do-I-identify-the-model-of-my-iPad 2025-02-27T10:23:36Z https://help.musicmagpie.co.uk/hc/en-gb/articles/17206640426002-How-do-I-identify-the-model-of-my-iPhone 2025-02-27T10:13:42Z https://help.musicmagpie.co.uk/hc/en-gb/articles/19545032195602-How-do-I-delete-my-account 2025-01-09T11:38:06Z https://help.musicmagpie.co.uk/hc/en-gb/articles/23767651121170-Why-can-I-not-see-the-kiosk-option 2026-03-25T15:19:02Z https://help.musicmagpie.co.uk/hc/en-gb/articles/24655538057234-Blue-Light-Discount 2025-02-14T16:17:06Z https://help.musicmagpie.co.uk/hc/en-gb/articles/24906531690002-Same-Day-Payments 2025-03-14T15:46:43Z https://help.musicmagpie.co.uk/hc/en-gb/articles/24947686434962-Basket-Issues 2025-03-10T09:51:19Z https://help.musicmagpie.co.uk/hc/en-gb/articles/25168109500818-Which-Devices-Are-Compatible-with-the-Latest-iOS-Version 2025-03-07T16:10:34Z https://help.musicmagpie.co.uk/hc/en-gb/articles/28687756384658-Why-can-I-not-see-the-Timpson-sending-option 2026-03-25T15:25:52Z https://help.musicmagpie.co.uk/hc/en-gb/articles/28688191577362-How-does-the-Timpson-sending-method-work 2025-10-17T12:25:22Z https://help.musicmagpie.co.uk/hc/en-gb/articles/29693013808786-Which-Timpson-stores-can-I-use-to-trade-my-device 2025-12-09T16:27:24Z https://help.musicmagpie.co.uk/hc/en-gb/articles/30253660320530-My-item-has-been-delivered-to-musicMagpie-but-My-Account-has-not-updated 2025-12-08T14:17:58Z https://help.musicmagpie.co.uk/hc/en-gb/articles/31353144496274-What-are-musicMagpie-s-Customer-Service-Opening-Hours 2026-01-12T12:18:22Z https://help.musicmagpie.co.uk/hc/en-gb/articles/31494435147538-How-do-I-prepare-my-parcel-to-be-collected-by-EVRi 2025-12-09T16:21:35Z https://help.musicmagpie.co.uk/hc/en-gb/sections/360002578920-Order-Status 2025-11-25T13:54:40Z https://help.musicmagpie.co.uk/hc/en-gb/sections/360003071620-Royal-Mail 2025-12-09T16:20:53Z https://help.musicmagpie.co.uk/hc/en-gb/sections/360003071640-Evri 2025-12-09T16:21:35Z https://help.musicmagpie.co.uk/hc/en-gb/sections/360003075880-SMARTDrop-kiosk 2026-03-25T15:19:02Z https://help.musicmagpie.co.uk/hc/en-gb/sections/360003082980-Account-Unlocking 2025-03-18T16:00:44Z https://help.musicmagpie.co.uk/hc/en-gb/sections/360003083820-General 2025-03-18T16:28:59Z https://help.musicmagpie.co.uk/hc/en-gb/sections/360003084100-Condition 2025-03-18T10:57:37Z https://help.musicmagpie.co.uk/hc/en-gb/sections/360003110559-General 2025-11-25T13:54:54Z https://help.musicmagpie.co.uk/hc/en-gb/sections/360003118579-Regrades 2025-03-18T15:50:40Z https://help.musicmagpie.co.uk/hc/en-gb/sections/360003119819-Account-Settings 2025-03-18T16:14:33Z https://help.musicmagpie.co.uk/hc/en-gb/sections/360003119999-General 2025-12-09T16:31:23Z https://help.musicmagpie.co.uk/hc/en-gb/sections/360003135459-General-Enquiries 2026-03-17T07:33:01Z https://help.musicmagpie.co.uk/hc/en-gb/sections/360003140559-Payment-enquiry 2025-12-02T17:29:15Z https://help.musicmagpie.co.uk/hc/en-gb/sections/360004480580-Timpson 2026-03-25T15:25:52Z https://help.musicmagpie.co.uk/hc/en-gb/sections/10449882591122-Order-processing 2025-12-08T14:17:54Z https://help.musicmagpie.co.uk/hc/en-gb/sections/10449885563666-Condition 2025-03-18T16:27:20Z https://help.musicmagpie.co.uk/hc/en-gb/sections/10450772468370-General 2025-03-14T16:06:35Z 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