How do I package my items?

How do I package my items?


Packaging your items is really easy and only takes a few minutes. To make sure your items are safe and secure in transit, we recommend taking the following steps:

What you’ll need

  • A sturdy cardboard box. You can use any box you like, including beer boxes and nappy boxes. If you don’t have a box to hand, check your local supermarket.
  • Sellotape
  • Scissors
  • Your FREE send label (included in your Pack & Send Guide)
  • Bubble wrap or newspaper

Note: we highly recommend sending tech items in their original packaging, as they’re designed to keep your tech safe in transit!

How to package tech

As mentioned before, the original packaging is by far the best option for sending your tech as it’s ready made for your device! If you don’t have the original packaging, we suggest wrapping it in bubble wrap to avoid any damage in transit (as any damage may affect the price you receive).

Make sure your tech item is switched off before sending it and remove any SIM or memory cards too, as we can’t return them once received.

If you’re sending a large or heavy item, please ensure that it has extra packaging to reduce any movement in the parcel during transit.

How to package media items

The best approach is to stack your media items so they have no room to move while in transit. While it’s not essential, it’s a good idea to fill any large spaces with bubble wrap or newspaper. This is also a good time to check that your items have all their original artwork and that the cases actually have the disc in them!

And that’s it! If you have any other questions about packaging your item, check your Pack & Send Guide or contact our customer service team on and they'll be able to assist you.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.