What happens if I haven’t received my payment?

If your cheque was sent over 7 working days ago then please check that the address listed on your account is correct before contacting customer services to organise another payment.

For a direct bank transfer or PayPal payment, if it's not received within 3 working days from the date it was transferred then email us on enquiries@musicmagpie.co.uk and they'll be able to assist you. 

If your payment has failed due to incorrect details, we will also contact you to verify your bank details.

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