My tracking says that you've received my order. Why haven't you processed it yet?

Please bear in mind that although the tracking of a parcel may show 'Delivered', this is terminology used by the third party carriers to show its final tracking point when leaving their depot to be delivered to us. We will notify you when your order physically arrives here at musicMagpie!

In most cases, we'll be in touch not long after the tracking updates but it all depends on the time of delivery in to us on that day!

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