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How long will it take to get paid via direct bank transfer or PayPal?
Once we have made payment via direct bank transfer or PayPal, your payment will clear in your account the next working day (provided your items reach us bef...
Fri, 26 Oct, 2018 at 2:40 PM
How long will it take to get paid by Cheque?
Once you receive an email to confirm that your cheque has been sent, please allow up to seven working days for it to arrive.
Wed, 13 Dec, 2017 at 2:47 PM
What happens if I haven’t received my payment?
If your cheque was sent over 7 working days ago then please check that the address listed on your account is correct before contacting customer services to ...
Tue, 18 Jun, 2019 at 5:02 PM
My items have arrived, how long before they’ve passed through quality assessment?
We’ll email you as soon as the items arrive at our warehouse. If your items reach us before 2pm* they will be processed the same day. If your items reach us...
Wed, 13 Dec, 2017 at 2:48 PM
My payment details are wrong, how do I change them?
You can update your payment details from your account. Click on My Account in the top right hand corner of the website and then go to Profile. Once there, s...
Fri, 30 Aug, 2019 at 1:35 PM