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I’ve forgotten my password, what can I do?
Don't panic! Click here, enter your email address and you'll receive an email with instructions on how to reset your password.
Tue, 14 Aug, 2018 at 9:04 AM
How long will saved orders stay in my account for?
Saved orders will stay in your account for 14 days. If you add more items to your basket, the time will reset back to 14 days.  Saved orders can be foun...
Thu, 13 Sep, 2018 at 3:09 PM
Can I combine saved orders?
Unfortunately not. Please feel free to delete your saved orders and create a new one. Remember, if you're creating a large order, we have iOS and Anroi...
Tue, 15 May, 2018 at 2:16 PM
How do I close my Account?
For security purposes you will need to contact our customer service team at and they will be more than happy to help!
Tue, 18 Jun, 2019 at 4:55 PM
How do I sign in/register?
In the top right hand corner, you need to click ‘sign in’ and enter your details. If you need to register follow the above instructions and click on ‘I ...
Thu, 31 Jan, 2019 at 10:53 AM
Can I use musicMagpie if I live outside the UK?
At this time, we are unable to accept trade orders from customers outside the UK.
Thu, 4 Jul, 2019 at 3:46 PM
How can I view my order history?
In order to view your order history, you need to log into your account, which you can do by clicking on ‘sign in’ in the top right hand corner.   Once you ...
Thu, 31 Jan, 2019 at 10:09 AM
Where am I able to find my Order Number?
You can find your Order Number in any of the emails that we have sent to you relating to your order. Once you have completed your order, you will receive an...
Wed, 30 Jan, 2019 at 4:48 PM
How do I change the email address registered to my account
Because we use your email address as your username, for security purposes you will need to contact our customer service team at ...
Tue, 18 Jun, 2019 at 4:58 PM
How do I unsubscribe from Marketing messages?
In all of our promotional emails, we will include a link to give you the option to unsubscribe from them. To make it even easier for you to choose when we g...
Wed, 30 Jan, 2019 at 4:51 PM