Yes. We accept phones that are locked to a mobile network.
When creating your order, simply select the network that your device is locked to. This helps us provide the most accurate valuation.
I'm not sure if my phone is locked or unlocked
If you're unsure whether your phone is locked to a network, you can list the device as Unlocked when creating your order.
When your phone arrives, our technicians will test the device and confirm its network status.
What happens if my phone is network locked?
If our assessment shows that the device is locked to a network and this wasn't reflected in the original valuation, we'll contact you with a revised offer.
You'll then be able to decide whether you'd like to proceed with the updated valuation.