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Tech

Price Valuation

  • How do I find out how much my device is worth?
  • How long is my price valid for?

Condition

  • What condition do you buy Tech in?
  • Will you buy my device if it's scratched?
  • Will you buy my device if it has a cracked screen?

Account Unlocking

  • How do I remove an iCloud account from my device?
  • How do I remove a Samsung account from my device?
  • How do I check if my iOS device is activation locked?

Regrades

  • My item has been regraded. Why is this?
  • I want to accept or decline your revised offer. How do I do this?
  • I have declined the revised offer. What happens now?
  • I have declined the revised offer. When will I be paid for the other items in my order?
  • I've accepted your revised offer by mistake! Can this be changed?
  • What is CheckMEND and how can it affect my order?
See all 7 articles

General

  • What happens to my Tech when you've received it?
  • Do you accept phones that are locked to a network?
  • Do you wipe the data from my phone when you receive it?
  • Do you accept stolen phones?
  • Do I need to send the charger or accessories with my Tech?
  • I've accidentally left my SIM / memory card in my device. Can I have it returned?
See all 10 articles

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