Tech

Account Unlocking

• How do I remove a Samsung account from my device?
• How do I remove an iCloud account from my device?
• Can you buy my device if it's still locked to an account?

Condition

• What condition does my Tech need to be in?
• How do I find out how much my device is worth?
• Will you buy my device if it's scratched?
• Do you accept phones that are locked to a network?

Order Status

• What happens after I send my Tech?
• I've decided to keep some of the items from my order. What do I do?

Regrades

• My item has been regraded. Why is this?
• What happens when I receive a revised offer?
• What is CheckMEND and how can it affect my order?

FAQs

• Can I sell more than one of the same device under one order?
• Do I need to send the charger or accessories with my Tech?
• Do you accept stolen phones?
• Do you buy non-UK models?
• How do I identify my Apple device model?
• How do I remove my personal data before selling my device?

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