Why do we regrade items?

It isn’t always easy to spot faults in tech products, which is why we rely on the assessment of our trained technicians and PhoneCheck. This includes faults that aren’t immediately obvious to the naked eye, like water damage or camera issues. Our new offer reflects how much it’ll cost us to repair the device and sell it to a new owner to keep it in circulation.

It’s of course not your fault if you’ve missed something while choosing a condition, so we’re happy for you to request your device back free of charge if you prefer.

Have more questions? Contact Us