• Why do we regrade items?
• My item has been regraded. Why is this?
• I want to accept or decline your revised offer. How do I do this?
• I have declined the revised offer. What happens now?
• I have declined the revised offer. When will I be paid for the other items in my order?
• I've accepted your revised offer by mistake! Can this be changed?
• What is CheckMEND and how can it affect my order?