If your courier did not arrive on the date you had selected, there is no need to worry. You can easily reschedule your delivery by following a few simple steps. This process is designed to be straightforward, ensuring that you can have your items delivered at a more convenient time without any hassle.
Step-by-Step Guide to Re-Book Your Free Courier:
- Log in to your account and go to My Account.
- Got to My Selling Orders.
- Select the order to reschedule.
- Click "Re-book a Courier".
- Select a collection date; the courier will arrive between 8 AM and 8 PM.
- Indicate if you'll be home for a collection or if you'd like to leave it in a safe place.
- Click "Rebook Collection" to confirm.
Important Information
Each BOX must have a unique label with its own correct tracking reference.
Do not reuse labels.
If you require additional labels please follow the link below:
https://help.musicmagpie.co.uk/hc/en-gb/articles/360010027620-How-do-I-get-another-label