• What happens to my Tech when you've received it?
• Do you accept phones that are locked to a network?
• Do you wipe the data from my phone when you receive it?
• Do you accept stolen phones?
• Do I need to send the charger or accessories with my Tech?
• I've accidentally left my SIM / memory card in my device. Can I have it returned?
• I've sent the wrong device. What do I do?
• I can't find my device on your website. Can I still send it in?
• Can I sell the same device under one order?
• Where can I find my device's serial / IMEI number ?